Individual onboarding requirements

Before creating an individual onboarding, review what Swan collects, the recommended identification levels, and the requirements for your account countries.

Individual onboarding form

Through the individual onboarding form, Swan collects the following information:

1. User's email address.
2. User's country of residence and residence address.
3. Basic details about the user's employment and financial situation. This information allows Swan to perform two essential tasks:
   • During onboarding, Swan completes an identity analysis (Know Your Customer, or KYC).
   • For the lifetime of the account, Swan monitors for fraud.
4. User signs up for Swan.

Identification recommendations

Swan must verify the identity of every user. Swan supports multiple identification processes, and some require a first transfer. Refer to identification recommendations by country for the recommended and supported levels per account country.

Country requirements for individual accounts

Requirements vary country to country when opening any type of Swan account. Requirements for individual accounts are different than for company accounts, and there is also a different mutation.

For individual accounts, use the createIndividualAccountHolderOnboarding mutation. For a complete list of fields, country-specific requirements, and conditional rules, refer to the individual onboarding field reference.

User flow diagrams

End-user perspective of an individual account onboarding