Audience:
Card design
The look of your cards everywhere cardholders see them: standard designs, custom designs, and packaging.
Your card design appears several times during your cardholders' user experience. Your design is:
- Featured in the Web Banking interface for virtual and physical cards
- Printed on physical cards
- Displayed in digital wallets
Each card design belongs to a card product.
Standard card design
Swan proposes standard card designs that are already validated by Mastercard: black and silver plastic cards, plus a metal card available with the Premium package.
Personalize standard cards with your logo on the front of the card. See it now in Swan's card design studio.
Black
Black cards are made of black recycled plastic with a sleek matte finish and feature your logo in silver monochrome. There are additional particles added to the plastic to minimize scratches.

Silver
Silver cards feature your logo in black monochrome.

Metal
Metal cards are available with the Premium card package. The cards are made from stainless steel and tungsten and weigh 22 grams. They feature a textured dark protective layer on each side and exposed metal edges. Your logo is laser-printed on the cards, revealing the metal underneath.
Custom card design
If the standard designs don't meet your needs, or you want to customize more to your brand's style, Swan also offers custom card designs. The process includes both your PIM (Product Integration Manager) and your general Account Manager.
The custom design process, including design, validation, and delivery, can take up to 16 weeks.
The following elements can't be customized:
- Mastercard logo, contactless logo, and hologram
- Cardholder name (maximum 20 characters)
- Card number, identifier, expiry date, and CVC
- Label indicating debit or business
- Statement "This card is issued by Swan, pursuant to license by Mastercard international."
- Font (Maison Neue)
Packaging
Physical cards are delivered in a standard letter format. Upgraded packaging options are also available for both standard and custom cards.
| Type | Options |
|---|---|
| Standard packaging | Standard envelope with card attached to an inserted letter (pictured) |
| Customized letter text | Customize the written content of the letter; add additional languages (additional cost) |
| Colorful paper insert | Paper used for the letter can be a color other than the standard white (additional cost) |
| Customized packaging | Use a box or flyer; can add additional time (additional cost) |
