Billing

Understand how Swan charges banking fees, which fees you can customize, how usage-based metrics are billed, and when invoices are generated.

Swan charges banking fees directly from each Swan account in near real-time, as defined in the Terms and Conditions. For each fee charged to the account, a transaction is created automatically and included on the monthly account statement. Some features are billed by usage-based metrics rather than fixed fees.

Billing begins automatically when an account is created, for both company and individual accounts. For all accounts created before March 2023, the billing module was activated on 1 March 2023.

To help you and your users keep track of fees, Swan automatically generates a dedicated invoice for company account holders each monthly billing period in which banking fees were charged.

In this section

1

Fees

Swan fees, standard fees, and custom fees.

2

Fee billing rules

Which fees you can and can't bill to your users.

3

Usage-based metrics

What is billed per usage.

4

Invoices

When invoices are generated, and VAT.