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Shipping and delivery

Lookup tables for printing physical cards: delivery address fields and the shipping providers available per hub.

Delivery address

When printing physical cards with the printPhysicalCard, addCards, and addCardsWithGroupDelivery mutations, use the address fields according to the following guidelines.

Field Requirements Legend

● REQ Required:Must be completed.
◐ CND Conditional:Required only in specific situations.
○ OPT Optional:Isn't required; may have a default value.
FieldRequirementProvided byPurposeExample
companyName◐ CNDSwan APIAutomatically retrieves the account holder name (company cards only). You can provide a different value with the addCardsWithGroupDelivery mutation.MyBrand
firstName, lastName◐ CNDSwan APIAutomatically retrieves the account member's first and last names. You can provide different values with the addCardsWithGroupDelivery mutation.Jules Fleury
addressLine1● REQYouDelivery address line 1
(don't include the company name here)
13 Avenue de Paris
addressLine2○ OPTYouAdditional address information
(don't include the company name here)
Suite 26
city● REQYouDelivery cityParis
postalCode● REQYouDelivery postal code (max 10 characters)75000
state○ OPTYouDelivery stateIle de France
country● REQYouCountry using the alpha-3 code format (ISO 3166)FRA

Shipping providers

You can set the shipping method for your users' physical cards. To do so, select the shippingProvider option in the physicalCardCustomOptions input when you add a card, or use the printPhysicalCard mutation.

Choose from the following options:

Shipping providerShipping hub
LaPosteTrackedFrance
LaPosteUntrackedFrance
DHLFrance
CorreosTrackedSpain
CorreosUntrackedSpain
NACEXSpain

For details on delivery types and destinations, read more about the France and Spain hubs. Make sure to select a shipping provider that's compatible with both the printing hub and the destination country that you chose. Selecting an incompatible provider returns an InvalidShippingProviderRejection error.

Shipping costs

Shipping costs depend on:

  • Destination
  • Delivery type (group or non-group, tracked or untracked)

International shipments may incur additional fees.