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Physical cards

An optional plastic card ordered for a virtual card, usable for swipe, chip and PIN, contactless, and online payments.

Plastic payment card that can be used for point-of-sale transactions using swipe, chip and PIN, and contactless (EMV) methods, as well as for online transactions.

You can order a physical card for each virtual card. Your design is printed on all physical cards.

Printing physical cards with the API

You can use one of several mutations to print physical cards with the API.

MutationUse caseGuide
printPhysicalCardPrint one physical card for one account member. The virtual card must already be added.Print a physical card
addCards

Add up to 200 total cards with the same API call. You can:

  • Add one virtual card and one physical card for one account member.
  • Add virtual cards for multiple account members. ∗
  • Add virtual cards and physical cards for multiple account members. ∗
  • Add only virtual cards for some account members, and add both a virtual and a physical card for other account members. ∗
Print a physical card when adding a virtual card
addCardsWithGroupDeliveryShip a group of physical cards together to the same address.Print multiple physical cards with group delivery

∗ You can only add cards for multiple account members in a single API call if they belong to the same account.

Card number

Each physical card has a unique card number, different even from the virtual card added before the physical card was printed.

Swan makes the physical card's number, CVC, expiry date, and the PIN available in Web Banking. The card number, CVC, and PIN are considered sensitive data and must be masked by default. The cardholder must complete a consent request before the numbers can be unmasked.

Virtual and physical card numbers

Why do virtual and physical cards have different card numbers and CVCs? The two card types function as independent entities. Each has its own transaction history, can be added to the same digital wallet, and more.

This also means that if a cardholder loses their physical card, they can suspend or cancel the physical card without losing access to their virtual card.

In this section

1
Name printed on card
Legal name rules, additional lines, and number plates.
2
PIN
Four-digit PIN: choosing, availability, and incorrect attempts.
3
Delivery and shipping
Delivery address and printing hubs.
4
Maestro fallback
The embedded Maestro application for the Netherlands.
5
Renewal
The 3-year renewal cycle and its checkpoints.
6
Physical card statuses
Main lifecycle and renewal statuses.