Audience:
DevelopersOperators
Send a link to close an account
When an account's legal representative requests closure, initiate the process: send them a Dashboard link, or start it with the API.
Choose how to close
OperatorsFrom the DashboardCopy the account's closure link from the Dashboard and send it to the legal representative.DeveloperUsing the APIStart closure with the
closeAccount mutation; send the returned consent URL to the legal representative.Before you start
Suspended accounts
Only Swan can act on Suspended accounts. If the account status is Suspended, you can't initiate closure.
Review the account closure concept for the closure model and reason codes.