Audience:
Shared details and management
Shared account details
IBAN country
All accounts under the same account holder share the same IBAN country. To create an account with a different IBAN country, the legal representative must complete a new company onboarding process.
Company registration number
All additional accounts are linked to one account holder with a single registration number. A new company onboarding process is required when creating an account for:
- A different company (with a different registration number).
- A new establishment (branch of the same company at a different address).
Account management
Legal documents
The same Terms and Conditions and Partnership Conditions apply to all accounts under the same account holder. Legal documents are generated in the same way as for single accounts.
Account closure
Standard account closure rules apply. Each account can be closed individually. You can request closure of the first account (created during onboarding) while keeping any additional accounts active.
Billing
End-customer billing
Each active account is billed independently, resulting in one invoice per account.
Partner billing
Active account pricing is applied at the account holder level, resulting in a new fee for active accounts on your invoice.
Setting access in Web Banking
The ability to create multiple accounts through Swan Web Banking is not yet available. End users can only view their multiple accounts once created through the API. Additionally, the Dashboard settings feature to control canOpenAccount is not yet available. Both functionalities will be released in a future update in 2026.
The canOpenAccount setting will be a project-level configuration that controls whether an account holder can open additional accounts directly from Swan Web Banking.
You can already check an account holder's canOpenAccount value with the API.
This setting will be activated by default. Unless you deactivate it, end users will be able to create multiple accounts from Swan's interface.
To restrict account opening to your own banking application, you'll be able to deactivate the canOpenAccount setting in your Dashboard > Settings > Web Banking.
Key benefits
Controlling this setting will give you greater flexibility to:
- Restrict by pricing plan: Control access to the Multiple Accounts feature based on the user's pricing plan.
- Differentiate by account limits: Define how many additional accounts a user can create. For instance, one additional account for Basic plans and up to five for Premium plans.