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Requirements and activation

Before an account holder can open additional accounts, the eligibility requirements must be met and the Multiple Accounts feature must be activated for your project.

Requirements

See Multiple accounts requirements for the legal representative and account holder criteria that must be met.

Feature activation

The Multiple Accounts feature is available to all partners, but isn't activated by default. Contact your Strategic Account Manager (SAM) to request activation before creating accounts.

When requesting the feature, make sure to include:

  • The purpose for creating additional accounts.
  • The number of accounts needed.
Compliance review

Your request is subject to a compliance review, as well as a contract and pricing review if accepted.

API implementation

Once the feature is activated, you create additional accounts with the openAccount mutation, then collect the legal representative's confirmation in your banking app. No consent URL or Strong Customer Authentication (SCA) is required. For the mutation and payload, follow the step-by-step guide.

Confirmation

You must include a clear confirmation step, such as a button, for the legal representative to confirm their intent.

The new account is created under the same account holder, sharing the same KYB and legal representative. All additional accounts have an Unlimited payment level and the PaymentService account type.

Account creation limit

See Multiple accounts requirements for the account creation limit that applies once the feature is activated.