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Operators

Licence and regulatory status

Swan's license

Swan holds an e-money license valid across the European Economic Area (EEA) overseen by France's Autorité de Contrôle Prudentiel et Résolution (ACPR). In English, ACPR translates to Prudential Supervision and Resolution Authority.

Because Swan holds the license, Swan assumes responsibility for all sensitive and risky banking operations. While many operations can be delegated to you, some are always performed by Swan for regulatory purposes. For example, consent is always required for sensitive operations, and consent always involves Swan in a Live environment.

Your legal status while partnering with Swan depends on the country in which your company is based: in France, or anywhere else in the European Economic Area (EEA).

LocationStatus
🇫🇷 FranceYou'll operate as a Registered Swan Intermediary.

Learn more in the dedicated guide for France.
All other EEA countriesYou'll operate as a Commercial Agent of Swan.

You don't have to complete a regulatory process to become a Commercial Agent. Swan handles it once you go Live.

Restricted businesses

Swan builds infrastructure for businesses to embed financial services. Most types of companies can embed banking services with Swan, but some aren't allowed. Swan must also follow all local laws and rules from banks, payment networks, and regulators.

This decision is risk-based, not preference-based. Swan won't work with industries that could harm the reputation or finances of Swan or its partners.

Restricted activities are categorized into two groups:

  1. Common restricted activities: This list applies to all Swan Partners. Your users can access this list in our dedicated Support Center article.
  2. Additional restricted activities: These apply only to Partners with specific regulated services, such as Neobanks, Accounts Payable, and Capital deposits. Please contact your PIM (Partner Integration Manager) to confirm if these apply to your service.

Businesses engaged in activities listed in either group will be ineligible to open an account.

Common restricted activities

Swan restricts activities in the following list for all users:

CategoryRestricted activities
Financial and regulatory risk activities
  • Shell banks
  • Trust and offshore company service providers
  • Company domiciliation business
  • Non-licensed money service businesses
  • Non-licensed payment service providers
Crypto-assets and virtual currencies
  • Crypto-assets trading / exchange platforms
  • Crypto-assets custody platforms
  • Crypto-assets mixing activity
  • Crypto ATM
Controversial or sensitive activities
  • Prostitution / escort
  • Organisation known as sects
  • Adult entertainment
Substance and materials-related activities
  • Marijuana culture, products and trading
  • Scrap metal dealers
  • Weapons and defense materials providers
High-risk or unregulated commerce
  • Door-to-door sales
  • Taxi phone and call shops

Additional restricted activities

Swan restricts activities in the following list for users of Swan Partners supporting specific regulated use cases.

Recommendation

If these restrictions affect your project, we recommend that you include both the common and additional lists of restricted activities in your own terms and conditions or support documentation, and share this list with your users.

CategoryRestricted activities
Tobacco and related industries
  • Tobacco culture
  • Manufacture of tobacco products
  • Wholesale trade of tobacco
Extractive and high-impact energy industries
  • Extractive industries
  • Precious stones and metals, gems and jewels (wholesale)
  • Nuclear material
  • Nuclear power
  • Coal mining
  • Electricity generation from coal-fired power stations
  • Palm oil production
  • Oil and gas
Industrial and chemical activities
  • Commodity inspection companies
  • Industry chemicals
  • Collection companies
Gaming, gambling, and entertainment with monetary value
  • Game publisher of online games with value transfer
  • Gambling
Financial and payment-related services
  • Money remittance providers
  • Crowdfunding service providers
  • Issuers and/or resellers of electronic money
  • Checks cashing providers
  • Currency dealers and exchange providers, FOREX
  • Microfinance providers
  • Online pots service providers
  • Online escrow payment services
Eligibility

Not participating in one of the listed industries doesn't mean your account will be validated. All Swan Partners complete a rigorous review process before going Live. Learn more in the guide to activate a Swan project.