Cancel physical cards

Cancel a physical card that's lost, stolen, damaged, or wasn't delivered, from the Dashboard or with the API.

Choose how to cancel

OperatorsFrom the DashboardCancel any active card manually from the Dashboard Cards tab.DeveloperUsing the APIProgrammatic cancelation with the cancelPhysicalCard mutation, stating a cancelation reason.

Before you start

Whichever path you choose:

Cancelation is irreversible

Canceling a physical card is a permanent action that can't be reversed. When a physical card is canceled, digital cards linked to the physical card are also canceled. Virtual cards aren't affected.

Refer to physical card statuses for how cancelation fits the card lifecycle.