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Audience:

Operators

Get closure information from the Dashboard

Placeholder: steps not verified yet

The steps on this page were drafted from the path documented in closure reason codes. Nobody has confirmed them against the live Dashboard yet. Before this page publishes, someone with Dashboard access needs to perform the steps in the real Dashboard, correct anything that differs, and add what's missing (exact fields, screenshots).

View an account's closure reason code from your Dashboard.

Steps

  1. Go to Dashboard > Data > Accounts.
  2. Select the closed or closing account.
  3. Review the closure reason code shown for the account.