Skip to main content

Audience:

DevelopersOperators

Onboarding notifications

Swan sends email notifications to users during the onboarding process.

The sender for all notifications is do-not-reply@swan.io. Notifications are branded with your logo and accent colors configured in your Dashboard under Settings > Branding.

Your account terms and conditions

When a user finalizes their onboarding, Swan automatically sends an email containing Swan's Terms and Conditions along with your Partnership Conditions.

Trigger: Automatic when the onboarding status switches to Finalized.

Configuration: This notification is always sent by Swan and can't be configured. The recipient is the email address provided during the onboarding flow by the account's legal representative, and the language used is the one selected during the onboarding flow.

Template: This notification always uses your project logo and accent color.