Audience:
DevelopersOperators
Change the account administrator
Change the legal representative who administers a company's Swan accounts. Swan reviews the request, collects documents, and sets the new administrator as the legal representative on all of the account holder's accounts.
Choose how to proceed
OperatorsFrom Support CenterSubmit the request through Swan Support and forward the Swan-hosted form URL to the requester.DeveloperUsing the APITrack and update an ongoing request with the
publicAccountAdminChange query and its companion mutations.Before you start
info
Account administrator changes are only available for company account holders. Individual accounts and self-employed account holders aren't eligible.
To be eligible for an account administrator change, the account holder must meet all of the following conditions:
| Condition | Requirement |
|---|---|
| Account holder type | Company |
| Company subtype | Company, Association, HomeOwnerAssociation, or Other (not SelfEmployed) |
| Verification status | Verified |
| Existing change request | No ongoing account administrator change: none of the request statuses Ongoing, Pending, WaitingForInformation, or InvitationSent |
Review the account administrator change concept for the full model, including the reasons and required documents and the request statuses.