Request a merchant profile

Before your merchant can use Swan to accept payments from customers, request a merchant profile with the API.

All new merchant profiles are reviewed by Swan. Swan might contact you for more information before accepting or rejecting the merchant profile.

Prerequisites

• The merchant's account holder type is Company.
• You have a project access token, or, if you're an account member, a user access token with CanManageAccountMembership membership permission.

Guide

1. Call the requestMerchantProfile mutation.
2. Include all mandatory information: accountId, merchantName, productType, expectedMonthlyMerchantProcessingVolume, and expectedAverageBasket.
3. Add relevant payload and rejection details to your mutation.
4. (Optional) Use merchantLogo to include a logo for your merchant. The image must be converted to a base64 encoded string.
5. The new merchant is created with the status PendingReview.
6. Swan reviews the new merchant profile and updates the status.

tip

Provide your customerRegion, paymentFrequency, and at least one socialNetworkUrl or merchantWebsiteUrl to speed up merchant profile enablement.

Mutation

Open in API Explorer

mutation MerchantProfile {
  requestMerchantProfile(
    input: {
      accountId: "$YOUR_ACCOUNT_ID"
      merchantName: "Merchant Company Name"
      productType: Goods
      expectedMonthlyMerchantProcessingVolume: Between5000And10000
      expectedAverageBasket: {
        value: "50"
        currency: "EUR"
      }
    }
  ) {
    __typename
    ... on RequestMerchantProfileSuccessPayload {
      merchantProfile {
        accountId
        id
        statusInfo {
          status
        }
      }
    }
    ... on Rejection {
      message
    }
  }
}

Payload

The payload confirms your new merchant profile with the status PendingReview.

{
  "data": {
    "requestMerchantProfile": {
      "__typename": "RequestMerchantProfileSuccessPayload",
      "merchantProfile": {
        "accountId": "$YOUR_ACCOUNT_ID",
        "id": "$YOUR_MERCHANT_PROFILE_ID",
        "statusInfo": {
          "status": "PendingReview"
        }
      }
    }
  }
}